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Privacy Policy

Preamble

With this Privacy Policy, we would like to inform you about the nature, scope and purpose of the collection and processing of your personal data when using the “radiome.fr” website (hereinafter also referred to as “Website”) operated by radio.de GmbH, Mühlenkamp 59, 22303 Hamburg, Germany (hereinafter also referred to as “radio.de”, “we” and “us”). The protection of your personal data is an important matter to radio.de when collecting and processing such data when you visit our Website. 

Controller for data collection

The controller responsible for the collection and processing of your personal data in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (hereinafter also referred to as “GDPR”) is:  

radio.de GmbH
Mühlenkamp 59
22303 Hamburg
Germany

Email: datenschutz@radio.de

Data protection officer

If you have any queries regarding the collection, processing and storage of personal data when using our Website, please contact our data protection officer:

radio.de GmbH
Data protection officer

Mühlenkamp 59
22303 Hamburg

Email: datenschutz@radio.de

Personal data and processing of said data

This Privacy Policy relates to the collection and processing of personal data as part of your use of the Website operated by radio.de. Personal data refer to the individual details of the personal or material circumstances of an identified or identifiable natural person. Different data will be collected and processed depending on the extent to which you use the Website operated by us.

Personal data provided by the user
We collect, process and store your personal data when you access our Website.

In order to enable effective use of the Website, radio.de collects data about your use of our Website by means of so-called “website log files” (hereinafter also referred to as “Log Files”). Each attempt to access our Website is therefore logged. 

The Log Files generated from this process contain the following data:

- Your IP address;
- Time, type and number of requests;
- Name and URL of the retrieved file;
- Website from which access is made (referrer URL);
- Your browser type and similar information.

The data stored in Log Files will only be used for anonymised analysis for statistical purposes, i.e. to analyse your use of our Website and ensure continuous improvement of our services. Such data are not attributable to you as an identified person. This data will not be merged with other data sources and such data will be deleted after a statistical evaluation.

For certain functions on our Website, it is necessary to collect location data regarding specific use of the Website in order to be able to offer you functions and services on the Website tailored to your location (such as to choose local stations, etc.). Our Website therefore uses your IP address in order to determine your rough location. No conclusions can be drawn at any point about your specific location. radio.de will only use the collected location data in order to provide its services. In order to provide certain functions of the Website, radio.de must therefore process your IP address in order to be able to offer you these functions when you use the Website. Your location will only be sent to us if, when using the Website, you make use of the various functions that radio.de is able to offer you once we know your location. This so-called “geolocalisation”, i.e. the assignment of the opening of the Website to the location it is opened, is therefore performed using the IP address as the basis. This data will not be merged with other data sources.

When you use the content offered on our Website, including in particular audio services, we will collect and process the following personal data:

- Log Files;
- Your location.

The legal basis for collecting and processing the data provided by you as specified above is Article 6 (1) (f) GDPR. Please also note the information provided at the end of this Privacy Policy on your rights regarding the protection of your personal data.

You also have the option to register for our newsletter in order to receive up-to-date and interesting radio and audio-related information. We will collect, process and save your email address as part of the registration process for our newsletter. We will only collect, process and save your email address to the extent required in order to send the newsletter and ensure the security of our systems. If you register for our newsletter, we will ask for your consent to collect, process and save your email address. You may revoke your consent at any time by contacting us using the email address stated above, or by opting out of the newsletter via the special link provided in the respective newsletter email. 

The legal basis for collecting and processing your personal data is Article 6 (1) (a) GDPR. Please also note the information provided at the end of this Privacy Policy on your rights regarding the protection of your personal data. 

If you require assistance with regard to using our Website and the content provided on it, you can contact us directly by clicking on the “Submit Query” button. By doing so, we will collect, process and save your email address. We will only collect, process and save your email address to the extent required in order to process your query and ensure the security of our systems. 

The legal basis for collecting and processing your personal data is Article 6 (1) (f) GDPR. Please also note the information provided at the end of this Privacy Policy on your rights regarding the protection of your personal data. 

Processing of personal data by third parties
radio.de works in partnership with the following external web host in order to process your data in a secure and efficient manner. 

Web host is Amazon Web Services, Inc. 410 Terry Avenue North, Seattle WA 98109, USA. The data centers used by Amazon Web Services Inc. are located within the EU. If data is nevertheless transferred to the USA, Amazon Web Services Inc. assures that any processing will take place within the framework of the applicable EU and national data protection regulations. Amazon Web Services Inc. is certified for the "EU-US Privacy Shield" to ensure that data transfer to the USA complies with EU data protection regulations. Further information on the corresponding certificate of Amazon Web Services Inc. can be found here: https://aws.amazon.com/de/compliance/eu-us-privacy-shield-faq/. The privacy statement of Amazon Web Services Inc. can be found at https://aws.amazon.com/de/privacy/.

Any personal data collected as part of your use of our Website will only be processed by radio.de and third parties stated in this Privacy Policy. Furthermore, radio.de will not disclose personal data to any third parties. Personal data will only be disclosed to third parties in exceptional cases where radio.de is obliged to disclose the collected data on the basis of an official or judicial order.

Purpose of the collection, processing and storage of your personal data
We will initially only collect, process and save your personal data to the extent required from a technical perspective in order to provide our Website. By collecting, processing and storing your personal data, we can therefore ensure the security of radio.de, and by doing so we can also ensure that you are able to access our content efficiently and conveniently. In order to be able to adapt our Website in line with the constantly changing technical environment and security framework, we will also use your personal data to ensure the continuous improvement of our Website.

Duration of storage and erasure of personal data
Your data stored in Log Files will be erased if such data are no longer required to fulfil the purpose related to the storage. 

Your personal data will also be erased after you have revoked your consent for such storage, where applicable.

Such erasure does not include data, the rectification, blocking or erasure of which run contrary to legal, statutory or contractual retention periods, as well as data required for the establishment, content-related creation or amendment of a contractual relationship with us, or data which must be stored for billing purposes.

Cookies 

radio.de uses so-called cookies. Cookies are small text files which are stored by your browser on your computer. As a result, the collection of cookies makes it easier for you to use our services and allows us to better understand your user behaviour and be able to offer you suitable content and tailored services in line with your requirements.

radio.de uses so-called technically necessary cookies. Some elements of radio.de require the browser you are using to be identified even after switching pages. The purpose of using technically necessary cookies is to make our Website easier for users like you to use. The data stored by the cookies include, among others, your choice of stations. As part of the various services offered, these cookies allow us to receive your personal settings over a longer period of time. radio.de also uses cookies which enable analysis of users’ browsing habits. This relates in particular to the utilisation of different functions on our Website and the frequency pages are accessed. These cookies are used for the purpose of continuously improving the quality of content provided by radio.de and aligning this content to the user behaviour. The cookies tell us how the Website is used, enabling us to constantly optimise our offering. The data collected in this way are pseudonymised by technological means. Therefore, assignment of the data to the requesting user is no longer possible. The data are not stored together with users’ other personal data. The legal basis for collecting and processing the data collected and processed using the cookies is Article 6 (1) (f) GDPR. All cookies are stored on your computer and then sent from your browser to radio.de. You, as the user, therefore have full control over the use of cookies. You can disable or restrict the transmission of cookies by adjusting the settings in your web browser. Cookies which have already been saved can be deleted at any time. This may also be done automatically. However, radio.de wishes to point out that if you do so it is also possible that certain content on the Website cannot be used or cannot be used in full.

Google Analytics

radio.de uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”). Google Analytics also uses cookies, text files that are stored on your computer and enable an analysis of your use of our Website. The legal basis for collecting data is Article 6 (1) (f) GDPR. The information generated by the cookie regarding your use of this Website is usually transferred to a Google server in the USA and stored there. If IP anonymisation is activated by radio.de, however, your IP address will first be truncated by Google within the member states of the European Union or other States party to the Agreement on the European Economic Area. Google will use this information on behalf of radio.de to analyse your use of the Website, to compile reports on website activity and to provide radio.de with other services relating to the Website and internet use. The IP address sent by your browser as part of Google Analytics will not be linked to any other data held by Google. radio.de does not have any influence on the extent of any such data collection. The purpose and scope of the data collection, and the further processing and use of the data by Google and your rights and configuration options concerning this to protect your privacy, can be found in Google's privacy policy at https://policies.google.com/privacy?hl=de. You may prevent cookies being stored on your computer by selecting the appropriate settings on your browser software; however, radio.de wishes to point out that if you do so, you may not be able to use the full functionality of this Website. As a user, you can also prevent collection of the data (including your IP address) generated by the cookie and related to your use of the Website by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Google Optimize

radio.de uses Google Optimize, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).  Google Optimize analyses the use of different versions of our Website and helps us to personalise its user friendliness in line with our users’ behaviour on the Website. Google Optimize is a tool integrated into Google Analytics. Google Optimize also uses cookies, text files that are stored on your computer and enable an analysis of your use of our Website. The legal basis for collecting data is Article 6 (1) (f) GDPR. The information generated by the cookie regarding your use of this Website is usually transferred to a Google server in the USA and stored there. If IP anonymisation is activated by radio.de, however, your IP address will first be truncated by Google within the member states of the European Union or other States party to the Agreement on the European Economic Area. Google will use this information on behalf of radio.de to analyse your use of the Website, to compile reports on website activity and to provide radio.de with other services relating to the Website and internet use. The IP address sent by your browser as part of Google Optimize will not be linked to any other data held by Google. radio.de does not have any influence on the extent of any such data collection. The purpose and scope of the data collection, and the further processing and use of the data by Google and your rights and configuration options concerning this to protect your privacy, can be found in Google's privacy policy at https://policies.google.com/privacy?hl=de. You may prevent cookies being stored on your computer by selecting the appropriate settings on your browser software; however, radio.de wishes to point out that if you do so, you may not be able to use the full functionality of this Website. As a user, you can also prevent collection of the data (including your IP address) generated by the cookie and related to your use of the Website by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.


InfoOnline

radio.de uses the Scaleable Centralised Measuring System [Skalierbares Zentrales Messverfahren (SZM)] of INFOnline GmbH, Brühler Str. 9, D-53119 Bonn (“InfoOnline” and “SZM”) to determine statistical values regarding the use of the Website. Measurement values are collected in anonymous format. As an alternative way to recognise devices, the SZM range measurement uses either a cookie or a signature generated from various information transferred automatically from your device. IP addresses are not stored in the process, and only processed in anonymised form. The aim of the audience measurement is to statistically determine the usage intensity and the number of users on a Website. Individual users will not be identified at any point. Your identity will always remain protected. You will not receive any ads via the system. By using this measuring system, our Website also participates in the audience measurement performed by Arbeitsgemeinschaft Online-Forschung e.V. (“AGOF”) [Working Group for Online Media Research] as well as the alliances between Informationsgemeinschaft zur Feststellung der Verbreitung von Werbeträgern e. V. (“IVW“) [German Audit Bureau of Circulation] and Arbeitsgemeinschaft Media-Analyse e.V. (“agma”) [Media Analysis Council]. AGOF, IVW and agma issue reports on a regular basis in studies about the usage statistics of participating services. The legal basis for collecting and processing your personal data is Article 6 (1) (f) GDPR. You can find out more information about the SZM system at https://www.infonline.de/datenschutz. As a user, you can also prevent collection of the data generated by the cookie and related to your use of our Website by InfoOnline as well as the processing of this data by InfoOnline by using the opt out feature for InfoOnline at https://optout.ioam.de.



On-demand online ads/programmatic advertising

radio.de uses different advertising marketers and other external service providers to display on-demand online ads. The legal basis for collecting data is Article 6 (1) (f) GDPR. We have a legitimate interest in optimising our services and marketing our products. 



Google Admanager

radio.de uses Google Admanager, an ad display service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google DFP”). Google Admanager makes use of technologies to display ads which are of relevance to you. Your browser will be assigned a pseudonymous identification number (ID) via a cookie, which is used to check which ads have been displayed in your browser and which ads were viewed. The use of DoubleClick cookies only allows Google and its partner websites as well as other third parties on whose behalf Google is acting to display ads based on previous visits to our Website or other websites on the Internet. The legal basis for collecting data is Article 6 (1) (f) GDPR. The information collected by cookies is usually sent to a Google server in the USA for evaluation purposes and stored there. Google will only transmit data to third parties on the basis of statutory provisions or in the event of commissioned data processing between Google and its partners, such as Display Networks etc.. Under no circumstances will Google associate your data with any other data collected by Google. The purpose and scope of the data collection, and the further processing and use of the data by Google and your rights and configuration options concerning this to protect your privacy, can be found in Google's privacy notices at https://policies.google.com/privacy?hl=de. You can prevent the installation of cookies using the corresponding setting in your browser software. However, radio.de wishes to point out that if you do so, you may not be able to use the full functionality of the Website. As a user, you can also prevent collection of the data generated by the cookies and related to your use of the Website by Google as well as the processing of this data by Google by using the opt out feature at https://adssettings.google.com/anonymous?hl=en-GB&sig=ACi0TCgVUscuN_tZBfDB-G61F86nfP2kJQwBIVeLpcsavRDFandA8o5ATDW_XIoP949CmidQVO70.

Google DoubleClick Ad Exchange 

radio.de uses Google DoubleClick Ad Exchange, a real-time marketplace for purchasing and selling digital ads provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google AdX”). In order to activate ads on our Website (text ads, banners etc.), your browser may possibly store a cookie sent by Google AdX or a third party on whose behalf Google is acting. The legal basis for collecting data is Article 6 (1) (f) GDPR. The information stored in the cookie may be collected, processed and saved by Google AdX or third parties. In addition, Google AdX also makes use of so-called “Web Beacons” (small invisible graphics), the use of which enables the collecting, processing and storage of basic actions, such as visitor traffic to a given website. The information generated by the cookie and/or Web Beacon about your use of this Website will be transferred to a Google server in the USA and stored there. Google uses the information obtained in this manner to provide an analysis of your usage behaviour. If necessary, Google will also transmit this data to third parties, provided this is required by law or the third party is processing the data at the request of Google. Google will not link your IP address to other data stored by Google. radio.de does not have any influence on the extent of any such data collection. The purpose and scope of the data collection, and the further processing and use of the data by Google and your rights and configuration options concerning this to protect your privacy, can be found in Google's privacy notices at https://policies.google.com/privacy?hl=de. You may prevent cookies and Web Beacons being stored on your computer by selecting the appropriate settings in your browser software; however, radio.de wishes to point out that if you do so, you may not be able to use the full functionality of this Website. As a user, you can also restrict collection of the data (including your IP address) generated by the cookie and related to your use of the Website by Google as well as the processing of this data by Google by amending the display settings for ads. You can find out more information about this feature at https://www.google.com/intl/de/policies/technologies/ads/.


Google Adwords

radio.de uses Google Adwords, an analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google Adwords”). radio.de uses the Google Adwords service in order to publicise our Website on external websites with the aid of advertising means (so-called Google Adwords). radio.de is then able to determine how successful the individual advertising measures are in relation to the data from the advertising campaigns. A cookie (“conversion cookie”) is placed on your device by Google Adwords for this purpose if you have reached our Website via a Google Ad. These cookies lose their effectiveness after 30 days and cannot be used for personal identification. The legal basis for collecting data is Article 6 (1) (f) GDPR. If you visit certain pages on our Website or perform certain actions within the Website (such as starting a station, etc.) and the cookie has not yet expired, we and Google will be able to tell that you were directed to our Website’s page via the ad and are using the Website. Every Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked via AdWords customer websites. Information obtained with the aid of the “conversion cookie” is used to generate conversion statistics. radio.de will be informed about the total number of users who have clicked on an ad and were directed to a page with a conversion tracking tag, along with information about activities undertaken on the Website. radio.de does not have any influence on the extent of any such data collection. The purpose and scope of the data collection, and the further processing and use of the data by Google and your rights and configuration options concerning this to protect your privacy, can be found in Google's privacy policy at https://policies.google.com/privacy?hl=de. You may prevent cookies being stored on your computer by selecting the appropriate settings in your browser software; however, radio.de wishes to point out that if you do so, you may not be able to use the full functionality of this Website. As a user, you can also restrict collection of the data (including your IP address) generated by the cookie and related to your use of the Website by Google as well as the processing of this data by Google by amending the display settings for ads. You can find out more information about this feature at https://www.google.com/intl/de/policies/technologies/ads/.


IndexExchange

In order to display ads, radio.de uses IndexExchange, a service provided by Index Exchange Inc., 74 Wingold Avenue, Toronto, ON M6B 1P5, Canada (“IndexExchange”). IndexExchange also uses cookies, text files that are stored on your computer. The legal basis for collecting data is Article 6 (1) (f) GDPR. The information generated by the cookie regarding your use of this Website is usually transferred to an IndexExchange server and stored there. IndexExchange will use this information on behalf of radio.de in order to feature ads on our Website. The purpose and scope of the data collection, and the further processing and use of the data by IndexExchange and your rights and configuration options concerning this to protect your privacy, can be found in IndexExchange's privacy policy at http://www.indexexchange.com/privacy/. You may prevent cookies being stored on your computer by selecting the appropriate settings in your browser software; however, radio.de wishes to point out that if you do so, you may not be able to use the full functionality of this Website. As a user, you can also prevent collection of the data generated by the cookie and related to your use of the Website by IndexExchange as well as the processing of this data by IndexExchange by using the opt out feature at http://optout.networkadvertising.org/?c=1#!/.

Legal basis for processing your personal data
Your personal data will be collected, processed and stored in accordance with GDPR provisions as well as in accordance with the relevant provisions under EU law and national law. 

Where the collection, processing or storage of such data are necessary for the performance of a contract to which you are party, or in order to take steps at your request prior to entering into a contract, Article 6 (1) (b) GDPR will form the legal basis for the collection, processing and storage of your personal data.

Where the collection, processing or storage of such data are necessary for the performance of a legal obligation under Union law or national statutory provisions which radio.de is subject to, Article 6 (1) (c) GDPR will form the legal basis for the collection, processing and storage of your personal data.

If the collection, processing and storage of your personal data is necessary for the protection of the legitimate interests of radio.de or a third party and such interests are not overridden by your interests or fundamental rights and freedoms, Article 6 (1) (f) GDPR forms the legal basis for the collection, processing and storage of your personal data.

In cases where none of these statutory provisions are applicable, the collection, processing and storage of your personal data will only be undertaken subject to your separate consent. Where necessary, you can provide your explicit consent when visiting the services provided by radio.de on our Website by way of a brief separate electronic confirmation. Where radio.de obtains your separate consent for the processing of personal data, Article 6 (1) (f) GDPR forms the legal basis for the collection, processing and storage of your personal data. 

Please also note the information provided at the end of this Privacy Policy on your rights regarding the protection of your personal data.

Your rights regarding the protection of your personal data
You shall be entitled to the following rights, to the extent of the respective provision, in accordance with GDPR provisions as well as in accordance with the relevant provisions under EU law and national law:

Right of access You can request confirmation from radio.de as to whether personal data concerning you are collected, processed and stored by radio.de. If such data are collected, processed or stored, you may request information from radio.de about the purposes to which the personal data are being collected and processed and the planned duration for which the personal data concerning you are due to be stored or, if this cannot be specified, the criteria for defining the storage period.


Please send your written request for information to:

radio.de GmbH
Mühlenkamp 59
22303 Hamburg
Germany

Email: datenschutz@radio.de
Right to rectification and completion
You are entitled to request that radio.de rectifies and/or completes your personal data if the collected and processed personal data are incorrect or incomplete.

Right to restriction of processing 
You can request the processing of personal data concerning you to be restricted.

Right to erasure
You can request that radio.de deletes your personal data immediately. radio.de is then obliged to delete such data immediately if the personal data concerning you are no longer required to achieve the purposes for which they were collected or otherwise processed, or you have withdrawn your consent on the basis of which the data were collected, processed or stored. The right to erasure will not apply if the processing of such data is necessary to fulfil a statutory obligation demanding the collection and processing of data according to Union law or Member State law which radio.de is subject to, and if the collection and processing of such data is necessary for the assertion, exercising or defence of legal claims.

Right to data portability 
You have the right to receive personal data concerning you which you have provided to us as the controller for data collection in a structured, commonly used and machine-readable format. You also have the right to transmit such data to another controller without hindrance from the controller to whom the personal data were provided. 

Right to object 
You have the right, on grounds relating to your particular situation, to object at any time to the collection or processing of personal data concerning you that is performed in accordance with Article 6 (1) (f) GDPR. 

Right to withdraw declaration of consent
If you have given us your consent in collecting and processing your personal data, you have the right to withdraw your declaration of consent under data protection law at any time. 

Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, if you believe that the collection and processing of personal data concerning you is unlawful.



Other
As part of the further development of the services provided and the implementation of new technologies, radio.de reserves the right to update this Privacy Policy at any time. radio.de therefore requests that you keep yourself regularly informed of the Privacy Policy here.

Last updated: May 2019

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